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Privacy Policy

If you are a client-guest, a visitor to the cottage, or a visitor to the website, you are entrusting us with your personal data. We are responsible for their protection and security. Please familiarize yourself with the personal data protection policies, principles, and rights you have in connection with the GDPR (General Data Protection Regulation).

Who is the data controller?

The company ellma s.r.o., Vojtecha Tvrdého 783/4 01001 Žilina, Company ID (IČO): 52029794, Tax ID (DIČ): 2120969950, VAT ID (IČ DPH): SK2120969950, operates the website chatavyhnana.sk and the cottage in Terchová. We process your personal data as a controller, meaning we determine how the personal data will be processed, for what purpose, and for how long, and we select any additional processors who will assist us with the processing.

Age Confirmation

As a buyer, I acknowledge that under the relevant legal regulations, consent to the processing of personal data can only be independently expressed by a person who has reached the age of 16; if this age is not reached, the consent of the legal representative of the given person is required. In such a case, consent cannot be granted, and it is necessary to contact the ADAM company at the e-mail address listed below. By confirming my consent to the processing of personal data, I confirm that I have reached the age of 16.

Contact Details

If you wish to contact us during the processing of your data, you can reach us at tel. number +421903 566 136, or via e-mail at: info@chatavovyhnanej.sk

We Declare

We declare that, as the controller of your personal data, we fulfill all statutory obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR, and therefore that:

  • We will process your personal data only on the basis of a valid legal ground, primarily legitimate interest, performance of a contract, legal obligation, or granted consent.
  • We fulfill the information obligation under Article 13 of the GDPR prior to the commencement of personal data processing.
  • We will enable and support you in exercising and fulfilling your rights under the Personal Data Protection Act and the GDPR.

Scope of Personal Data and Purposes of Processing

We process personal data that you entrust to us yourself, for the following reasons (to fulfill these purposes):

Provision of all services and rentals of movable and immovable property at the cottage.

Your personal data in the scope of: name, surname, address, email, telephone number + data from national ID or Passport, or trade license + monitored CCTV camera footage from public areas. We need these recordings and data for the execution of services and rentals, contacting you regarding a potential order, supplementing necessary information + registration in the guest logbook and the accounting software of the cottage/company, property protection, safety and health, and crime detection on the basis of Art. 6 par. 1 lit. f) of the GDPR Regulation.

Accounting.

If you are a customer, we strictly require your personal data (billing data) to comply with the legal obligation for issuing and recording tax documents, which we retain for a period of 10 years.

Marketing – sending newsletters.

We use your personal data (email and name, etc.), what you click on in emails, and when you open them most frequently, for direct marketing purposes – sending commercial communications. If you are our customer, we do so out of a legitimate interest, as we reasonably assume you are interested in our news, for a period of 5 years from filling out the form.

If you are not our customer, we send you newsletters only based on your consent, for a period of 5 years from granting your consent. In both cases, you can revoke this consent by using the unsubscribe link included in every email sent.

Advanced marketing based on consent.

Only based on your consent can we send you inspiring offers from third parties or use your email address, for example, for remarketing and ad targeting on Facebook, for a period of 5 years from granting your consent. You can, of course, revoke this at any time via our contact details.

Photographic-video documentation

We retain your personal data during the course of the limitation periods, unless the law stipulates a longer period for their retention or we have specified otherwise in specific cases.

Cookies

When you browse my website, I record your IP address, how long you stay on the page, and which pages you access. We view the use of cookies to measure website traffic and customize website displays as our legitimate interest as a controller, as we believe this allows us to offer you even better services.

Cookies for ad targeting will only be processed based on your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Security and Protection of Personal Data

I protect your personal data to the maximum extent possible using modern technologies that correspond to the current trend of technical development. We protect them as if they were our own. We have adopted and maintain all possible (currently known) technical and organizational measures that prevent the misuse, damage, or destruction of your personal data.

Provision of Personal Data to Third Parties

Our associates have access to your personal data.

To ensure specific processing operations that we cannot provide on our own, we utilize the services and applications of processors who can protect personal data even better than we can and who specialize in personal data processing.

These are providers of the following platforms:

  • SmartSelling a.s. (SmartEmailing, MioWeb)
  • Service partners, accommodation intermediaries, travel agencies, insurance companies, external legal representation, other bodies in consumer proceedings, and transport companies in connection with handling complaints, insurance claims, and debt collection as controllers or processors
  • Accounting firm: Pavla Demová Sp.Nová Ves
  • Financial administration bodies, tax advisors, and auditors as controllers or processors, if necessary to fulfill a legal obligation of the ADAM company.

It is possible that in the future we will decide to use other applications or processors to facilitate and improve the quality of processing. We promise you, however, that in such a case, we will place at least the same demands on security and processing quality on the processors as we do on ourselves.

Provision of Personal Data Outside the European Union

We process personal data exclusively within the European Union or in countries that ensure an identical level of protection based on a decision of the European Commission.

Your Rights in Connection with Personal Data Protection

You have several rights in connection with personal data protection. If you wish to exercise any of these rights, please contact us via e-mail at: info@chatavyhnana.sk

You have the right to information, which is accessible on this information page according to the principles of personal data processing.

Thanks to the right of access to information, you can request us at any time, and we will demonstrate within a 30-day period what personal data of yours we process and why.

If anything changes or your personal data becomes outdated or incomplete, you have the right to supplement and change personal data.

You can exercise the right to restriction of processing if you believe we are processing your data inaccurately, if you believe we are performing the processing unlawfully but you do not want to delete all data, or if you have raised an objection against processing; you can restrict the scope of personal data or the purpose of processing (e.g., by unsubscribing from the newsletter, you restrict the purpose of processing for sending commercial messages).

Right to Portability

If you would like to take your personal data and transfer it to someone else, we will proceed in the same manner as when exercising the right of access to information – with the only difference being that I will send you the information in a machine-readable format. For this, I need at least 30 days.

Right to Erasure (To Be Forgotten)

The data subject shall not have the right to the erasure of personal data provided that its processing is necessary: a) for exercising the right of freedom of expression and information; b) for compliance with an obligation under the law, a special regulation, or an international treaty by which the Slovak Republic is bound, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; c) for reasons of public interest in the area of public health; d) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, in so far as the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing; or e) for the establishment, exercise, or defense of legal claims.

Joint controllers shall carry out the erasure of the personal data of data subjects based on a request, without undue delay after they evaluate that the data subject's request is justified.

In some cases, we are bound by a legal obligation, e.g., we must record issued tax documents for the period stipulated by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you about the completion of the erasure via e-mail.

Complaint to the Office for Personal Data Protection

If you feel that we are not handling your data in compliance with the law, you have the right to turn to the Office for Personal Data Protection with your complaint at any time; we will be very glad if you inform us of this suspicion first so that we can do something about it and rectify any errors.

Unsubscribing from Newsletters and Commercial Communications

We send you emails with inspiration, articles, or products and services if you are our customer, based on our legitimate interest.

If you are not yet a customer, we send them to you only based on your consent. In both cases, you can terminate the subscription to emails by pressing the unsubscribe link in every email sent.

Confidentiality

We would like to assure you that my associates who will process your personal data are obliged to maintain confidentiality regarding personal data and regarding security measures, the disclosure of which would jeopardize the security of your personal data. This confidentiality persists even after the termination of mutual relations with us. Without your consent, your personal data will not be released to any other third party.

These principles of personal data processing apply from May 25, 2022.